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Posted: January 07, 2016

New iPhone feature costs family $2,000

By Cox Media Group National Content Desk

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A new iPhone feature led a Denver, Colorado, family to be charged a hefty fee on their cellphone bill.

 Ashton Feingold was in his bedroom on his phone when he got a notification from his cellphone provider about his data usage

“It just said maybe 65 percent of your data has been used,” he told CBS4.

Feingold did not think much of it and continued using his phone as usual.

“(The bill came) and it was over $2,000,” Ashton's father Jeff Feingold said. “Usually it was about $250 a month.”

“I thought my dad was going to kill me,” Ashton Feingold said.

It turns out that Wi-Fi Assist is to blame.

Wi-Fi Assist is a feature that is available on iPhones running operating system 9.1 or higher.

The feature automatically uses data when Wi-Fi signals are weak.

Feingold’s bedroom has a weak Wi-Fi signal. Because the feature is on by default, he was using data when he thought he was using Wi-Fi.Feingold ended up using 144,000 megabytes of data.

CBS spoke with Mike Campbell of Apple Insider, who said, “It comes by default, it’s switched on, that’s part of the reason why there’s kind of an uproar.”

Apple’s support site says users might use more data with this feature, but “for most users, this should only be a small percentage higher than previous usage.”

To turn off Wi-Fi Assist, users can go to their settings app, then cellular and scroll down to Wi-Fi assist, switching it off.

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The #1 Free Home Show in the Miami Valley is almost here

The event formerly known as Home World has a new name and new location. Get totally inspired for spring as you find hundreds of ways to improve your home. Make your home the one you really want. Show open daily during mall hours.  Admission is free! 

  • Landscaping and Outdoors

Get ready for Spring and Summer and transform your outdoor space into something that feels like you’re on vacation

  • Demonstration Stage

Make sure to visit our demonstration stage during the entire show. There will be exciting demonstrations on how to re-purpose and design thanks to Monarch Market Affair

  • Meet Barry Williams from The Brady Bunch 
  • Join us as we welcome Me-TV superstar Barry Williams who played the iconic Greg Brady from The Brady Bunch TV Show. Meet him and get an autograph on February 10th stage side at center court in front of Macy’s. 
  • The line will start forming when the Mall Opens, and Barry’s First appearance will be at 11 a.m.
  • Come prepared with your camera or cell phone for the Meet and Greet. 
  • There will be a Q&A session with Barry at 1 p.m. 
  • Enter to win a Me-TV Prize Pack and be the first to meet Barry Williams

For more information on this year’s big event and how your business can participate visit HomeExpoDayton.com